Frequently Asked Questions

Everything you need to know about our giant friends.

How comes the box is so small? +
Don't panic! We vacuum-seal our giant bears to keep shipping costs low and eco-friendly. Just cut open the bag, shake the bear vigorously, and let it fluff up for 24-48 hours. It will grow to its full giant size like magic!
Are the inflatables weather-resistant? +
Yes! Our outdoor inflatables are made from durable, water-resistant polyester designed to withstand winter snow and light rain. However, we recommend unplugging them during heavy storms or extreme winds to ensure they last for many seasons.
How do I wash the giant bear? +
Great question! Most of our giant bears feature a zipper on the back. You can remove the stuffing, wash the "skin" (cover) in your washing machine on a gentle cycle, and then re-stuff it. It's that easy to keep them fresh.
What is your return policy? +
We want you to love your new friend! If you're not 100% satisfied, we offer a 30-day return policy. Items must be in their original condition. Please contact our support team to start a return.
Do the inflatables use a lot of electricity? +
Not at all. We use energy-efficient LED lights and low-voltage blowers. Running one of our giant inflatables typically costs just pennies a day, so you can keep the holiday spirit glowing all night long!