Shipping Policy
Thank you for shopping with sranwow. We strive to provide a fast and reliable shipping experience for all our customers.
1. Order Processing Time
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
In the event of a high volume of orders, shipments may be slightly delayed. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
Our goal is to deliver your products as quickly as possible. We ship from our local warehouse to ensure speed:
- Estimated Delivery Time: 2-7 business days.
- Shipping Area: [United States / Worldwide]
*Please note that delivery times are estimates and cannot be guaranteed, especially during peak holiday seasons.
3. Shipping Location
To ensure the fastest delivery, your order will be shipped directly from our primary fulfillment center:
IAH3 - 15525 Milner Road 77032
HOUSTON, TX - United States
4. Shipment Confirmation & Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will typically be active within 24 hours.
5. Customs, Duties, and Taxes
sranwow is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you have any questions about your order's delivery, please reach out to us at hello@sranwow.com.